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Pushtimarg Seva UK - Privacy Policy

This privacy notice tells you what to expect us to do with your personal information. The sections are as follows:

  • Contact details 

  • What information we collect, use, and why 

  • Lawful bases and data protection rights 

  • Where we get personal information from 

  • How long we keep information 

  • Who we share information with 

  • How to complain 

 

Contact details

Email: pushtimargseva1uk@outlook.com 

 

What information we collect, use, and why

We collect or use the following information to receive donations, manage memberships, and organise fundraising activities:

  • Names and contact details (Email, phone number)

  • Postal Addresses

  • Taxpayer information (Specifically for Gift Aid declarations)

  • Financial transaction information (To process donations and prevent fraud)

  • Gifts in wills

  • Website usage details (Basic data from visitors to our website)

 

We collect or use the following personal information to comply with legal requirements:

Name, contact information, and any other data required by the Charity Commission, HMRC, or law enforcement.

 

Special Category Information

As a religious organisation, some information we process may reveal your religious beliefs. We only process this sensitive information when:

  • It is provided by you in the course of your involvement with the charity.

  • You have given us explicit consent.

  • It is necessary for our legitimate activities as a non-profit body with a religious aim.

 

Lawful bases and data protection rights

Under UK data protection law, we rely on the following bases:

  • Consent: You have given us clear permission to contact you or process your data. You can withdraw this at any time.

  • Legal Obligation: We must process your data to comply with the law (e.g., reporting Gift Aid to HMRC).

  • Legitimate Interests: We use your data for our own interests in a way you would reasonably expect (e.g., sending a thank-you letter or managing internal administration), provided it doesn’t override your rights.

 

Your Data Protection Rights:

  • Right of access: You can ask for copies of your personal information.

  • Right to rectification: You can ask us to correct inaccurate information.

  • Right to erasure: You can ask us to delete your data in certain circumstances.

  • Right to object: You have an absolute right to stop your data from being used for direct marketing/fundraising.

  • Right to withdraw consent: Where we rely on consent, you can change your mind at any time. If you make a request, we have one month to respond to you.

 

Where we get personal information from

  • Directly from you (via forms, emails, or verbal communication).

  • Publicly available sources (e.g., for legacy or "Gift in Wills" research).

 

How long we keep information

We only keep your information for as long as is necessary.

  • General Records: Typically kept for 5 years from the date of last contact.

  • Gift Aid Records: We are legally required by HMRC to keep Gift Aid declarations and donor records for 6 years after the end of the tax year they relate to.

 

Who we share information with

We do not sell your data. We only share information with:

  • HMRC: For Gift Aid claims.

  • Banking Providers: To process your donations securely.

  • Regulatory bodies: Such as the Charity Commission, if legally required.

  • Cloud Service Providers: Standard software (e.g., email providers) used for charity administration.

  • International Transfers: If we use software that stores data outside the UK (e.g., Microsoft or Google servers), we ensure they provide the same level of protection required by UK law.

 

How to complain

If you have concerns, please contact us first at the email address above. If you remain unhappy, you can complain to the Information Commissioner’s Office (ICO).

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The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

Website: www.ico.org.uk/make-a-complaint 

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